Privacy policy
1. General information
This Privacy Policy sets out how SIA “Biomill” processes personal data obtained through the ZooZoom.lv
online store.
Personal data controller:
SIA “Biomill”
Registration No.: 40103263538
Legal address: Irbju iela 30, Jūrmala, LV-2100
E-mail: zoozoomlv@gmail.com
Phone: +371 20922263
The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European
Parliament and of the Council (the General Data Protection Regulation, or GDPR), the Personal Data
Processing Law and other applicable laws and regulations.
2. What personal data we process
When placing an order or using our website, we may process the following personal data:
- first name and surname;
- delivery address;
- billing address;
- email address;
- phone number;
- information about orders;
- payment information;
- IP address;
- browser and device information;
- cookie information;
- content of communications, if you contact us.
3. Purposes of personal data processing
Personal data are processed for the following purposes:
3.1. Order fulfillment
In order to:
- process orders;
- ensure delivery;
- prepare invoices;
- provide customer service;
- handle warranty and return matters.
Legal basis for processing:
Article 6(1)(b) GDPR (performance of a contract).
3.2. Normatīvo aktu prasību izpilde
Compliance with legal requirements
Legal basis for processing:
Article 6(1)(c) GDPR.
3.3. Marketing
If you have given your consent, we may use your email address:
- to send newsletters;
- to send special offers;
- for communication regarding the Breeders’ Program;
- to prepare personalized offers.
Legal basis for processing:
Article 6(1)(a) GDPR (consent).
Consent may be withdrawn at any time.
3.4. Improvement of website operation
To analyze website usability, statistics and advertising effectiveness.
Legal basis for processing:
the user’s consent to the use of cookies.
4. Recipients of personal data
Your personal data may be transferred to:
- delivery service providers (Omniva, DPD, Venipak, Unisend, Latvijas Pasts, couriers);
- payment service providers;
- accounting service providers;
- IT system maintenance providers;
- state authorities in cases laid down by laws and regulations.
5. Third-party services
ZooZoom.lv uses the following services:
Google Analytics
To analyze website traffic statistics.
Google Ads
To measure advertising effectiveness and provide personalized advertisements.
Meta Pixel (Facebook Pixel)
To evaluate the effectiveness of Facebook and Instagram advertisements.
Mailchimp
To send email newsletters, promotions and informational notices.
Some data may be transferred outside the European Union using data protection mechanisms approved
by the European Commission.
6. Personal data retention periods
Personal data are stored only for as long as necessary for the specific purpose.
Usually:
- order data – up to 10 years (accounting requirements);
- customer communication data – up to 3 years;
- marketing consent data – until consent is withdrawn;
- cookie data – in accordance with cookie retention periods.
7. Data subject rights
You have the right to:
- request access to your personal data;
- request correction of data;
- request deletion of data;
- restrict data processing;
- object to processing;
- withdraw consent;
- receive your data in a structured format;
- lodge a complaint with a supervisory authority.
8. Submission of complaints
If you believe that the processing of your personal data does not comply with laws and regulations, you
have the right to contact:
Data State Inspectorate
Elijas iela 17, Riga, LV-1050
9. Security of personal data
The Controller implements appropriate organizational and technical security measures to protect
personal data against:
- unauthorized access;
- unlawful processing;
- loss;
- destruction;
- disclosure.
10. Contact information
If you have any questions regarding the processing of personal data, please contact:
SIA “Biomill”
E-mail: zoozoomlv@gmail.com
Phone: +371 20922263
Last updated: 1 June 2026
