{"id":39244,"date":"2023-01-04T14:46:30","date_gmt":"2023-01-04T11:46:30","guid":{"rendered":"http:\/\/zoodev.lionssolution.com\/privacy-policy\/"},"modified":"2026-06-08T10:46:48","modified_gmt":"2026-06-08T07:46:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zoodev.lionssolution.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<h2 class=\"has-text-align-center wp-block-post-title\">Privacy policy<\/h2>\n<p class=\"wp-block-wd-paragraph wd-d749abce\"><strong>1. General information<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-050023d0\">This Privacy Policy sets out how SIA &#8220;Biomill&#8221; processes personal data obtained through the ZooZoom.lv<br\/>online store.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-b5a450ca\">Personal data controller:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-cc6b033f\">SIA &#8220;Biomill&#8221;<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-2ed8c3d2\">Registration No.: 40103263538<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-44732057\">Legal address: Irbju iela 30, J\u016brmala, LV-2100<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-46e5d209\">E-mail: <a href=\"mailto:zoozoomlv@gmail.com\">zoozoomlv@gmail.com<\/a><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-518cc3e0\">Phone: +371 20922263<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-eae865b8\">The Controller processes personal data in accordance with Regulation (EU) 2016\/679 of the European<br\/>Parliament and of the Council (the General Data Protection Regulation, or GDPR), the Personal Data<br\/>Processing Law and other applicable laws and regulations.<\/p>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-d8571b67\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-9b8d0eba\"><strong>2. What personal data we process<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-922ff485\">When placing an order or using our website, we may process the following personal data:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>first name and surname;<\/li>\n\n\n\n<li>delivery address;<\/li>\n\n\n\n<li>billing address;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>phone number;<\/li>\n\n\n\n<li>information about orders;<\/li>\n\n\n\n<li>payment information;<\/li>\n\n\n\n<li>IP address;<\/li>\n\n\n\n<li>browser and device information;<\/li>\n\n\n\n<li>cookie information;<\/li>\n\n\n\n<li>content of communications, if you contact us.<\/li>\n<\/ul>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-1b17994a\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-460cbd76\"><strong>3. Purposes of personal data processing<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-0c7694bd\">Personal data are processed for the following purposes:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-a08f50a5\"><strong>3.1. Order fulfillment<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-22bd81f2\">In order to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>process orders;<\/li>\n\n\n\n<li>ensure delivery;<\/li>\n\n\n\n<li>prepare invoices;<\/li>\n\n\n\n<li>provide customer service;<\/li>\n\n\n\n<li>handle warranty and return matters.<\/li>\n<\/ul>\n\n<p class=\"wp-block-wd-paragraph wd-954dd2f3\">Legal basis for processing:<br\/>Article 6(1)(b) GDPR (performance of a contract).  <\/p>\n\n<p class=\"wp-block-wd-paragraph wd-a90309d0\"><strong>3.2. Normat\u012bvo aktu pras\u012bbu izpilde<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-493e0d32\">Compliance with legal requirements<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-75e267be\">Legal basis for processing:<br\/>Article 6(1)(c) GDPR.  <\/p>\n\n<p class=\"wp-block-wd-paragraph wd-875e7f8c\"><strong>3.3. Marketing<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-e38a04ab\">If you have given your consent, we may use your email address:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>to send newsletters;<\/li>\n\n\n\n<li>to send special offers;<\/li>\n\n\n\n<li>for communication regarding the Breeders&#8217; Program;<\/li>\n\n\n\n<li>to prepare personalized offers.<\/li>\n<\/ul>\n\n<p class=\"wp-block-wd-paragraph wd-942adcbe\">Legal basis for processing:<br\/>Article 6(1)(a) GDPR (consent).  <\/p>\n\n<p class=\"wp-block-wd-paragraph wd-d07a7256\">Consent may be withdrawn at any time.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-a804a421\"><strong>3.4. Improvement of website operation<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-f739d9d5\">To analyze website usability, statistics and advertising effectiveness.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-34b7b9c4\">Legal basis for processing:<br\/>the user\u2019s consent to the use of cookies.<\/p>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-bc6f62cf\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-0f9fd762\"><strong>4. Recipients of personal data<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-7ef3a2cf\">Your personal data may be transferred to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>delivery service providers (Omniva, DPD, Venipak, Unisend, Latvijas Pasts, couriers);<\/li>\n\n\n\n<li>payment service providers;<\/li>\n\n\n\n<li>accounting service providers;<\/li>\n\n\n\n<li>IT system maintenance providers;<\/li>\n\n\n\n<li>state authorities in cases laid down by laws and regulations.<\/li>\n<\/ul>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-9ad0ff1d\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-0fc0d392\"><strong>5. Third-party services<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-d10b577e\">ZooZoom.lv uses the following services:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-be8ccc09\"><strong>Google Analytics<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-289d50b9\">To analyze website traffic statistics.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-1600bfc0\"><strong>Google Ads<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-8b1188a2\">To measure advertising effectiveness and provide personalized advertisements.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-c415b2b5\"><strong>Meta Pixel (Facebook Pixel)<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-0e037187\">To evaluate the effectiveness of Facebook and Instagram advertisements.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-8bd4b84f\"><strong>Mailchimp<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-d9b62f66\">To send email newsletters, promotions and informational notices.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-5e53fa94\">Some data may be transferred outside the European Union using data protection mechanisms approved<br\/>by the European Commission.<\/p>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-840eeeff\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-8de9dc68\"><strong>6. Personal data retention periods<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-acf1b40a\">Personal data are stored only for as long as necessary for the specific purpose.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-caff63f2\">Usually:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>order data &#8211; up to 10 years (accounting requirements);<\/li>\n\n\n\n<li>customer communication data &#8211; up to 3 years;<\/li>\n\n\n\n<li>marketing consent data &#8211; until consent is withdrawn;<\/li>\n\n\n\n<li>cookie data &#8211; in accordance with cookie retention periods.<\/li>\n<\/ul>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-94e45fe8\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-8d8dfa0c\"><strong>7. Data subject rights<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-7fd1e248\">You have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>request access to your personal data;<\/li>\n\n\n\n<li>request correction of data;<\/li>\n\n\n\n<li>request deletion of data;<\/li>\n\n\n\n<li>restrict data processing;<\/li>\n\n\n\n<li>object to processing;<\/li>\n\n\n\n<li>withdraw consent;<\/li>\n\n\n\n<li>receive your data in a structured format;<\/li>\n\n\n\n<li>lodge a complaint with a supervisory authority.<\/li>\n<\/ul>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-0628d02e\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-049ad188\"><strong>8. Submission of complaints<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-b54ce3cc\">If you believe that the processing of your personal data does not comply with laws and regulations, you<br\/>have the right to contact:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-360b2564\">Data State Inspectorate<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-39c57423\">Elijas iela 17, Riga, LV-1050<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-a4352759\"><a href=\"http:\/\/www.dvi.gov.lv\/\" target=\"_blank\" rel=\"noopener\">www.dvi.gov.lv<\/a><\/p>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-587f3d2b\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-2eb7d6f9\"><strong>9. Security of personal data<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-d4f7e3e5\">The Controller implements appropriate organizational and technical security measures to protect<br\/>personal data against:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>unauthorized access;<\/li>\n\n\n\n<li>unlawful processing;<\/li>\n\n\n\n<li>loss;<\/li>\n\n\n\n<li>destruction;<\/li>\n\n\n\n<li>disclosure.<\/li>\n<\/ul>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-b0321618\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-50feae5e\"><strong>10. Contact information<\/strong><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-f61bc3a1\">If you have any questions regarding the processing of personal data, please contact:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-eae2ae11\">SIA &#8220;Biomill&#8221;<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-301843f6\">E-mail: <a href=\"mailto:zoozoomlv@gmail.com\">zoozoomlv@gmail.com<\/a><\/p>\n\n<p class=\"wp-block-wd-paragraph wd-fb331f02\">Phone: +371 20922263<\/p>\n\n<div class=\"wp-block-wd-divider wd-style-line wd-81ef15f1\"><\/div>\n\n<p class=\"wp-block-wd-paragraph wd-d1a01fb2\">Last updated: 1 June 2026<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39244","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/pages\/39244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/comments?post=39244"}],"version-history":[{"count":4,"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/pages\/39244\/revisions"}],"predecessor-version":[{"id":41610,"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/pages\/39244\/revisions\/41610"}],"wp:attachment":[{"href":"https:\/\/zoodev.lionssolution.com\/en\/wp-json\/wp\/v2\/media?parent=39244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}